Returns & exchanges

Eligibility

Items must be unworn, unwashed, and returned with original tags and packaging. Beauty seals, pierced jewellery, and marked final-sale pieces cannot be returned.

How to start

Send your order details on WhatsApp. We will confirm the next step — exchange, store credit, or refund of any amount already paid in chat. Return shipping may apply depending on the reason for return.

WhatsApp orders

Because payment happens off-site, refunds follow the method you used (transfer reversal or COD reconciliation). Timing is confirmed with you in the same thread.